← Back to Home

Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Career Advancement Live ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are fully compliant with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Information We Collect

We collect information you provide directly to us, such as:

Personal identification information (name, email address, phone number)
Professional information (career goals, current position, experience)
Communication records (emails, coaching session notes, feedback)
Payment information (processed securely through third-party providers)
Website usage data (analytics, cookies, browsing behavior)

3. How We Use Your Information

We use your personal data for the following purposes:

Providing career coaching and related services
Communicating with you about our services
Processing payments and managing accounts
Improving our services and website functionality
Complying with legal obligations
Marketing communications (with your consent)

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

Contract: To fulfill our service agreements with you
Legitimate Interests: To improve our services and communicate about them
Consent: For marketing communications and non-essential cookies
Legal Obligation: To comply with applicable laws and regulations

5. Your Rights Under GDPR

If you are in the European Union, you have the following rights:

Right of Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Request transfer of your data
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for specific processing

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations
To protect our rights and safety
With trusted service providers under strict confidentiality agreements

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, typically:

Active client data: Duration of service relationship plus 3 years
Marketing data: Until you withdraw consent or 2 years of inactivity
Financial records: 7 years for tax and legal compliance

9. International Transfers

If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your website experience. You can control cookie preferences through our cookie banner and your browser settings. For more details, please see our Cookie Policy.

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information immediately.

12. Contact Us

For any privacy-related questions, concerns, or to exercise your rights, please contact our Data Protection Officer:

Email: [email protected]
Phone: +1-555-CAREER
Response Time: Within 30 days (GDPR compliance)

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice.